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Last updated: July 30, 2026

These Terms of Service govern your access to and use of stevemann.biz, including its content, forms, resources, and related features.

The website is operated by Steve Mann. In these Terms, “Steve Mann,” “we,” “us,” and “our” refer to Steve Mann and the consulting and coaching services offered through the website. “You” refers to any visitor or user of the website.

By accessing or using the website, you agree to these Terms. Do not use the website if you do not agree to them.

1. Purpose of the Website

The website provides information about Steve Mann’s professional background and services, which may include:

• Growth strategy and marketing consulting

• Positioning and messaging

• Go-to-market strategy

• Executive and leadership coaching

• Career coaching

• Workshops, presentations, and advisory services

• Articles, tools, frameworks, and other professional resources

Information on the website is provided for general informational and promotional purposes. Visiting the website or submitting an inquiry does not create a consulting, coaching, advisory, fiduciary, or other professional relationship.

A professional relationship begins only when Steve Mann and the client enter into a separate written agreement.

2. Separate Service Agreements

Consulting, coaching, workshops, and other paid services may be governed by a separate:

• Proposal

• Statement of work

• Coaching agreement

• Consulting agreement

• Engagement letter

• Order form

• Invoice

• Other written agreement

Those documents may address scope, fees, payment terms, scheduling, confidentiality, deliverables, intellectual property, cancellations, and other engagement-specific matters.

If a separate written agreement conflicts with these Terms, the separate agreement controls with respect to the applicable engagement.

3. No Guarantee of Results

Consulting and coaching outcomes depend on many factors outside Steve Mann’s control, including the client’s decisions, actions, resources, market conditions, organizational circumstances, and implementation.

We do not guarantee:

• Revenue, pipeline, profitability, or business growth

• Employment, promotion, advancement, or compensation

• Funding, investment, customer acquisition, or sales results

• Improvement in an organization’s performance

• Any particular personal, leadership, or career outcome

Testimonials, case studies, client examples, performance figures, and descriptions of past work illustrate individual experiences. They do not promise that another client will achieve the same or similar results.

4. Coaching and Consulting Are Not Regulated Professional Care

Executive coaching, career coaching, and business consulting are not substitutes for medical care, mental-health treatment, psychotherapy, legal advice, tax advice, investment advice, or other licensed professional services.

Nothing on the website should be interpreted as a diagnosis, treatment recommendation, legal opinion, financial recommendation, or emergency service.

Do not use the website, its contact forms, email, or scheduling tools to communicate an emergency or request crisis assistance.

You are responsible for consulting an appropriately licensed professional when your circumstances require one.

5. Your Responsibilities

When using the website, you agree to:

• Provide accurate information when submitting an inquiry or scheduling a meeting

• Use the website only for lawful purposes

• Respect the intellectual-property and privacy rights of others

• Avoid interfering with the website’s operation or security

• Avoid submitting malicious files, code, or automated requests

• Avoid impersonating another person or misrepresenting your affiliation

• Avoid using information from the website to send spam or unsolicited commercial messages

You are responsible for the information you voluntarily provide and for ensuring you have the right to provide it.

Do not submit confidential information belonging to an employer, client, colleague, or other third party unless you are authorized to do so.

6. Acceptable Use

You may not:

• Attempt to gain unauthorized access to the website, hosting environment, forms, databases, or connected systems

• Introduce viruses, malware, ransomware, or harmful code

• Scrape, crawl, harvest, or systematically extract website content without written permission

• Use automated tools in a manner that burdens or disrupts the website

• Copy or republish substantial portions of the website

• Remove copyright, trademark, or attribution notices

• Misrepresent the source or ownership of website content

• Use the website or its content to train a commercial artificial-intelligence model without written permission

• Use the website for unlawful, fraudulent, defamatory, abusive, or infringing purposes

We may block or restrict access when we reasonably believe these Terms have been violated.

7. Intellectual Property

Unless otherwise stated, the website and its original content are owned by or licensed to Steve Mann, including:

• Text

• Articles

• Frameworks

• Methods

• Graphics

• Logos

• Photographs

• Videos

• Presentations

• Downloads

• Worksheets

• Branding

• Website design and organization

This content is protected by copyright, trademark, and other applicable laws.

You may view and print reasonable portions of the website for your personal, internal, and noncommercial use.

You may not reproduce, modify, distribute, sell, license, publish, create derivative works from, or commercially exploit website content without prior written permission.

“Steve Mann,” associated logos, service names, and branding may not be used in a way that suggests endorsement, affiliation, or sponsorship without permission.

8. Materials You Submit

You retain ownership of materials and information you submit through the website.

By submitting an inquiry, document, or message, you authorize us to use, store, reproduce, and share that material only as reasonably necessary to:

• Respond to your request

• Evaluate a potential engagement

• Provide services you request

• Operate and protect the business

• Comply with legal obligations

You represent that you have the right to submit the information and that doing so does not violate another person’s rights or obligations.

Our handling of personal information is also governed by the website’s Privacy Policy.

9. Confidentiality

Submitting information through a general website form, ordinary email, text message, or scheduling platform does not by itself establish a confidential professional relationship.

We will nevertheless handle inquiries responsibly and in accordance with our Privacy Policy.

Confidentiality obligations relating to an active coaching or consulting engagement will be governed by the applicable written agreement.

No electronic transmission method is completely secure. Avoid sending trade secrets, passwords, complete financial-account information, medical records, or similarly sensitive information through an unsecured website form or ordinary email.

10. Scheduling and Communications

The website may allow you to request or schedule a meeting through a third-party scheduling service.

A scheduled introductory meeting:

• Does not guarantee acceptance as a client

• Does not create a professional relationship

• May be rescheduled or cancelled when reasonably necessary

• Is subject to any instructions displayed by the scheduling provider

By providing your email address or telephone number, you authorize us to respond to your inquiry and send communications reasonably related to scheduling or a potential engagement.

Marketing communications will be sent only as permitted by applicable law. You may unsubscribe from promotional emails using the instructions included in the message.

11. Third-Party Services and Links

The website may link to or integrate with independently operated services, such as:

• Scheduling platforms

• Video-conferencing platforms

• Social networks

• Payment processors

• Document-sharing systems

• Embedded video or media providers

• Professional publications

• Other external websites

We do not control these third parties and are not responsible for their availability, security, content, accuracy, terms, or privacy practices.

A link does not necessarily constitute an endorsement. Your use of a third-party service is governed by that provider’s terms and policies.

12. Website Availability and Changes

We may modify, suspend, restrict, or discontinue any part of the website at any time.

We do not guarantee that the website will always be:

• Available

• Error-free

• Secure

• Complete

• Current

• Compatible with every browser or device

We may correct errors and update website information without notice.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We disclaim all express and implied warranties relating to the website, including warranties of:

• Accuracy

• Completeness

• Reliability

• Merchantability

• Fitness for a particular purpose

• Noninfringement

• Availability

• Security

Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, Steve Mann will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

• Your use of or inability to use the website

• Reliance on website information

• Errors, omissions, interruptions, or security incidents

• Third-party websites or services

• Decisions made based on website content

• Unauthorized access to information transmitted electronically

Where liability cannot legally be excluded, our total liability arising from use of the public website will not exceed the greater of:

1. The amount you paid specifically to access the website during the six months preceding the claim; or

2. One hundred U.S. dollars.

This limitation does not alter liability provisions contained in a separate consulting or coaching agreement.

Some jurisdictions do not permit certain limitations. In those jurisdictions, the limitations apply only to the extent legally permitted.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Steve Mann from claims, liabilities, damages, costs, and reasonable legal expenses arising from:

• Your unlawful use of the website

• Your violation of these Terms

• Information or materials you submit

• Your infringement of another person’s rights

• Your interference with the website or connected systems

This provision does not require you to indemnify us for conduct for which indemnification cannot legally be required.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-law rules.

Before filing a legal action, you and Steve Mann agree to make a reasonable good-faith effort to resolve the dispute informally.

A written dispute notice should describe:

• The nature of the dispute

• The relevant facts

• The requested resolution

• The sender’s contact information

If the dispute is not resolved informally, the parties consent to the jurisdiction of the state and federal courts located in Connecticut, except where applicable consumer law gives you the right to bring a claim elsewhere.

Nothing in these Terms prevents either party from seeking emergency or injunctive relief when appropriate.

17. Changes to These Terms

We may update these Terms to reflect changes in the website, services, business practices, or legal obligations.

The “Last updated” date identifies the most recent revision.

Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

Changes to an existing paid engagement will be governed by the applicable engagement agreement and will not be made solely by changing these website Terms.

18. Severability

If a provision of these Terms is found unenforceable, it will be modified only to the extent necessary to make it enforceable. The remaining provisions will continue in effect.

19. No Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce it later.

20. Contact

Questions about these Terms may be directed to:

Steve Mann
New Milford, Connecticut
Email: smann@stevemann.biz
Website: stevemann.bizather than treating continued browsing as consent. (European Commission)

These are practical business drafts, not a substitute for review by a Connecticut attorney familiar with your exact services and website setup.