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Last updated: July 30, 2026

Steve Mann Executive Coaching respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Steve Mann Executive Coaching, operated by Steve Mann and referred to in this policy as “Steve Mann Executive Coaching,” “we,” “us,” or “our,” collects, uses, shares, and protects personal information when you:

• Visit stevemann.biz

• Contact us by email, telephone, text message, or website form

• Schedule an introductory call or coaching session

• Participate in an executive coaching, career coaching, organizational coaching, or consulting engagement

• Otherwise communicate or interact with us

This policy applies to information collected through the website and related business activities. It does not apply to websites or services operated independently by third parties.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact and identification information

This may include:

• Name

• Email address

• Telephone number

• Company or organization

• Job title

• Mailing or billing address

Inquiry and scheduling information

When you contact us or schedule a meeting, we may collect:

• Information contained in your message

• The reason for your inquiry

• Appointment dates and times

• Calendar availability

• Referral source

• Information you provide about your coaching or consulting objectives

Scheduling services may be provided through third-party platforms, including Motion or another scheduling provider.

Coaching and consulting information

During a coaching or consulting relationship, you may voluntarily share information concerning:

• Professional responsibilities and career history

• Leadership challenges

• Workplace relationships

• Performance objectives

• Professional development goals

• Organizational concerns

• Stakeholder feedback

• Assessments or coaching exercises

• Personal circumstances that affect your professional goals

Because coaching discussions may involve sensitive professional or personal information, you should only provide information that is reasonably necessary for the engagement.

Communications

We may retain information contained in:

• Emails

• Text messages

• Telephone calls or voicemail messages

• Video-conference communications

• Meeting notes

• Documents or materials you send to us

We do not ordinarily record coaching calls without the knowledge and consent of the participants.

Payment and transaction information

When services are purchased, we may collect transaction-related information such as:

• Services purchased

• Payment status

• Billing information

• Invoices

• Transaction dates and amounts

Payment-card information may be processed directly by a third-party payment processor. We generally do not retain complete payment-card numbers.

Website and device information

The website and its service providers may automatically collect limited technical information, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages visited

• Referring website

• Approximate geographic region

• Date and time of visits

• Website interaction and performance information

• Cookie or similar technology identifiers

2. How We Collect Information

We may collect personal information:

• Directly from you

• From a person or organization sponsoring your coaching engagement

• From stakeholders you authorize us to interview

• Through scheduling, payment, email, video-conferencing, and website-service providers

• Automatically when you use the website

• From publicly available professional sources, such as a company website or LinkedIn profile

When an employer or another organization sponsors an engagement, the information shared with that organization will be governed by the applicable coaching agreement, sponsorship arrangement, and any consent provided by the coaching participant.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries

• Schedule meetings and coaching sessions

• Determine whether our services are appropriate for a prospective client

• Provide coaching, consulting, assessments, and related resources

• Personalize coaching recommendations and materials

• Communicate about appointments, services, and engagement activities

• Obtain authorized stakeholder feedback

• Administer contracts, invoices, and payments

• Maintain business and accounting records

• Improve the website and our services

• Detect fraud, misuse, or security threats

• Protect our legal rights and comply with legal obligations

• Send professional updates or marketing communications when permitted

You may unsubscribe from marketing communications at any time. Transactional or engagement-related messages may still be sent when necessary to provide services.

4. Artificial Intelligence and Large Language Models

We may use AI-enabled tools to assist with limited administrative, research, drafting, organizational, or analytical tasks.

We do not collect, use, or sell personal information for the purpose of training large language models.

We do not intentionally submit confidential coaching information to an AI service for public model training. When AI tools are used in connection with business information, we seek to minimize personal identifiers and limit the information provided to what is reasonably necessary.

AI tools are not used to make automated decisions that determine a person’s eligibility for coaching, employment, advancement, or another significant opportunity.

5. Legal Bases for Processing

Where a legal basis is required, we process personal information based on one or more of the following:

• Your consent

• The need to respond to your request

• The performance of a contract or steps taken before entering a contract

• Our legitimate interests in operating and protecting our business

• Compliance with legal, tax, accounting, or regulatory obligations

• Protection of the rights, safety, or property of our clients, business, or others

You may withdraw consent when processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. When We Share Information

We may share personal information with service providers that help operate the business, including providers of:

• Website hosting and administration

• Appointment scheduling

• Email and communications

• Video conferencing

• Payment processing

• Accounting and recordkeeping

• Data storage and document management

• Website analytics and security

• Professional, legal, or technical services

These providers may process information only as necessary to perform services for us or as otherwise permitted under their own applicable terms and privacy policies.

We may also disclose information:

• At your direction or with your consent

• To an employer or engagement sponsor as authorized in the coaching agreement

• To comply with a subpoena, court order, law, or lawful government request

• To protect against fraud, abuse, security threats, or unlawful conduct

• To establish, exercise, or defend legal claims

• In connection with a merger, sale, restructuring, or transfer of the business

7. Sale and Targeted Advertising

We do not sell personal information for monetary compensation.

We do not use or share personal information for cross-context behavioral advertising or targeted advertising.

Because we do not engage in these activities, there is ordinarily no need to submit a request to opt out of them. Should these practices change, this policy will be updated and any legally required privacy controls will be provided.

Where required and technically applicable, we recognize legally valid browser-based privacy preference signals, such as Global Privacy Control.

8. Cookies and Similar Technologies

The website and its service providers may use cookies or similar technologies for:

• Essential website operation

• Security and fraud prevention

• Remembering website preferences

• Understanding website traffic and performance

• Diagnosing technical problems

• Improving website content and usability

You can control cookies through your browser settings and, where available, the website’s cookie-control tool. Blocking certain essential cookies may affect website functionality.

We do not knowingly use cookies to build advertising profiles about website visitors.

9. Coaching Confidentiality

Information shared during a coaching engagement is treated as confidential in accordance with the applicable coaching agreement.

Confidentiality may be limited when:

• You authorize disclosure

• Disclosure is required by law

• There is a credible concern involving imminent harm or unlawful conduct

• Disclosure is necessary to protect legal rights or respond to legal proceedings

• An employer-sponsored engagement permits agreed-upon reporting

Executive coaching is not medical care, psychotherapy, legal advice, or financial advice. The website should not be used to transmit emergency, medical, or highly sensitive information.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Provide requested services

• Maintain appropriate coaching and business records

• Meet tax, accounting, contractual, insurance, and legal obligations

• Resolve disputes

• Enforce agreements

• Protect the business and its clients

Retention periods vary depending on the nature of the information and the reason it was collected.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

11. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

No website, email system, text-message service, cloud platform, or electronic transmission method is completely secure. We therefore cannot guarantee absolute security.

You should avoid sending highly sensitive information through ordinary email, text message, or an unsecured website form.

12. Your Privacy Rights

Depending on where you reside and which laws apply, you may have the right to:

• Confirm whether we process your personal information

• Request access to personal information we maintain

• Request correction of inaccurate information

• Request deletion of personal information

• Obtain a portable copy of certain information

• Withdraw consent

• Object to or restrict certain processing

• Opt out of the sale of personal information

• Opt out of targeted advertising

• Opt out of certain automated profiling

• Receive equal service without discrimination for exercising a privacy right

To exercise a privacy right, email:

smann@stevemann.biz

Use the subject line:

Privacy Request

Please describe the request and identify the email address or other information associated with your relationship with us. We may request additional information to verify your identity before responding.

We will respond within the period required by applicable law. Some information may be exempt from a request because of legal, contractual, security, recordkeeping, or other permitted reasons.

Appeals

If we deny a privacy request and applicable law gives you the right to appeal, email smann@stevemann.biz with the subject line:

Privacy Appeal

Explain why you believe the decision should be reconsidered. We will review and respond to the appeal as required by applicable law.

13. California Privacy Information

California residents may have rights to know, access, correct, delete, or obtain information about certain uses and disclosures of personal information.

Steve Mann Executive Coaching does not sell personal information and does not share personal information for cross-context behavioral advertising.

We do not discriminate against individuals for exercising applicable privacy rights.

California’s privacy laws apply only when the applicable statutory requirements and business thresholds are met. We may nevertheless choose to honor reasonable privacy requests even when a particular law does not legally require us to do so.

14. European Economic Area, United Kingdom, and International Visitors

Individuals located in the European Economic Area, United Kingdom, or certain other jurisdictions may have additional rights, including the right to object to processing, restrict processing, withdraw consent, and lodge a complaint with the appropriate data-protection authority.

Steve Mann Executive Coaching is based in the United States. Information submitted through the website or in connection with our services may be processed and stored in the United States or other countries where our service providers operate.

Those countries may have different data-protection laws than your country of residence.

15. Children’s Privacy

The website and services are intended for adult professionals and organizations.

We do not knowingly collect personal information online from children under 16. If we learn that information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.

16. Third-Party Websites and Services

The website may link to third-party services, including scheduling platforms, LinkedIn, payment providers, or video-conferencing platforms.

Those services operate under their own privacy policies and practices. We are not responsible for the privacy practices, security, or content of independently operated third-party websites.

17. Changes to This Policy

We may update this Privacy Policy when our services, technology, vendors, or legal obligations change.

The date at the top identifies the most recent update. Material changes may also be communicated through the website, by email, or through another reasonable method when required.

18. Contact Us

Questions, concerns, or requests relating to this Privacy Policy may be directed to:

Steve Mann Executive Coaching
New Milford, Connecticut, United States
Email: smann@stevemann.biz
Telephone: +1 646-257-9135
Website: stevemann.biz

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